Frequently Asked Questions

Have a question? Search for answers or browse by category.

General & Business Questions

The People & Expertise

Defining the Tech

Growth & Strategy

Security, Quality & Compliance

Cost & Value

Technology & Projects

Partnership & Support

What is SYNC TECH, and what does the name mean?

What makes SYNC TECH different from other IT and development companies?

What is the typical process for starting a new project?

What pricing models do you offer for your services?

Your website is synctech.ie. Does the '.ie' mean you only work with businesses in Ireland?

Who is Sheraz Hussain, and why did he start SYNC TECH?

What kind of certifications do your developers have?

Do you have specific teams for different services (e.g., an 'AI team' and a 'web team')?

How do you stay up-to-date with new technologies?

Are the people working on my project full-time employees or freelancers?

What is the 'Cloud'?

What is 'DevOps'?

What are 'Full-Stack' services?

What do you mean by 'scalable'?

What is a 'MERN stack'?

What is Digital Growth & SEO?

Do you help with paid advertising like Google Ads?

Can you help me define a Minimum Viable Product (MVP)?

How much of my time will you need during a project?

Do you work on projects that mix physical and digital tech?

What is an SLA, and do you offer one?

Does SYNC TECH have industry certifications like ISO 27001?

How do you handle data privacy and GDPR?

How do you test a new app to ensure it has no 'bugs'?

If a security breach happens on a server you manage, who is liable?

How do you keep prices competitive while delivering high quality?

Are your projects custom-quoted, or do you have tiered pricing?

Are your AI or Cloud solutions accessible to SMEs?

What is FinOps and how does it save me money?

If I only need a website, do I have to pay for a full suite of services?

What technology stacks do you specialize in for Web Development?

What kind of support do you offer after a project is launched?

Can you share a success story relevant to a small retail business?

What is Application Modernization and how do I know if I need it?

If I hire you to build an app, who legally owns the code?

How quickly can I expect a response if my website goes down?

Where are your headquarters located?

What is the very first step to start a project with you?

Will I have a dedicated project manager?

What methodologies and technologies do you use for Web Development?

How do you prevent and manage 'Scope Creep'?

Who owns the code and intellectual property (IP) after launch?

How do you handle Quality Assurance (QA) and testing?

How are project timelines and development sprints estimated?